Terms & Conditions — Madhus Jewellery

1. Pricing

All prices are shown up front and are inclusive of applicable taxes. The price you see at checkout is the price you pay — no hidden charges.

2. Payments

Payments are processed securely through Razorpay. Madhus Jewellery does not store your card or banking details. An order is confirmed only after payment is verified.

3. Returns & Exchanges

Unused items in their original condition may be returned or exchanged within 7 days of delivery. Made-to-order or personalised pieces may not be eligible. Contact our support team to start a return.

4. Product Information

Our products are imitation / fashion jewellery, crafted from quality alloys with plating and stones. They are not hallmarked gold or precious metals. Slight variations in colour and finish may occur between the photo and the piece you receive.

5. Delivery

Orders are dispatched via tracked logistics to the address provided at checkout. Risk passes to the customer on delivery.

6. Account & OTP

Access to order history is secured via one-time passwords sent to your registered email or mobile number. Keep your contact details accurate.